The IT expert suggests that it could be the phone that is causing the problem.ĭoes anybody know who can help me at O2, with replacing the phone, and also making good the damaged cards ? Not to mention the hours it will take me to reassemble my music library ?
It also works when external drives are not showing up on Mac. Anyway, a simple reboot can fix a computer issue 80-90 of the time. One says it is formatted correctly, but I am not sure if it will last. Do not force the device into the slot if you note an uncommon resistance, instead pull back the SD card or MicroSD adaptor and visually check for deformities in the card or slot. Using my laptop's Disk manager, 3 x Samsung micro sd cards, were showing as RAW system, and after using all methods advised by an IT expert, 2 of them are irrepairable. I even tried two more brand new micro sd cards, and all that happenned was that the phone stated to say that the sd card had been removed when I hadn't, and was not detecting it. Even when some successfully transferred at first, within a few hours, or the next day, large amounts had disappeared.
We made several attempts using the card in or out of the phone to transfer the music. When safely removed, those tracks would not play in the laptop either. Every track played on my laptop, but when I put it into my new phone, about a quarter would not play, and had lost their artist name, and showed as 'Unknown artist'. I purchased another brand new Samsung 64GB micro sd card, and again loaded my music on to it. However, during this process, the card got ridiculously hot, so I binned it. I did have some older smaller back ups on an ext hard drive, so I used one to put back on the sd card, by using a reader in my laptop. I had made back ups via Samsung Kies which I always found very good, but, now, the phone could not use Kies, and instead was telling me to use Smart Switch. I only use Samsung branded 64GB micro sd cards, as I know some generic ones have problems. It was only when I got home, and started to look for the apps I needed to replace, that I found that ALL of my music was gone ! - About 20GB of music that had been on the sd card. He told me that I would have to reinstall any apps that were on the old phone to the new one. My new phone was put by, so he fetched it, and simply took the sd card out of my old phone and put it in my new one. When I did go in, the member of staff said that the Guru still wasn't available, but that he could do the changeover. I waited a couple of weeks for a Guru person to be available at my local O2 shop, to transfer over all my data and music from the old phone to a new one. About a month ago, I upgraded from my two year old Samsung A3 to the same model 2017 version.
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